Support

supportTechnology has a habit of misbehaving when you least expect it: often having a time-consuming and costly impact on your business. At 168 Technology, we understand the importance of offering round the clock care. Call us with a problem and we’ll typically respond within 4 hours.

Of course, everyone’s needs are different. Which is why we offer a range of different support plans to suit the size and the type of your business. Many customers prefer the security that a fixed price maintenance contract brings. For an agreed monthly fee we will update and maintain all of your existing equipment, provide onsite, remote and
telephone support and assist you with new hardware and software installations. Perfect for companies with more than 10 computers or multiple sites, this option gives you the greatest support and control over your budget while reducing the overall cost of your PCs.

We can also provide support on an ad-hoc/break-fix basis, so that you only pay for our services when a problem occurs. This is a great solution for start up and smaller businesses that often need to keep a tight control on their budget.